
FAQs RIC (receiver-in-canal) Hearing Aids
Styletto Connect FAQs
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For which levels of hearing loss is Styletto Connect suitable?
Styletto Connect is suitable for mild to moderate hearing loss.
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How can Styletto Connect provide a more natural hearing experience than other hearing aids?
Many hearing aid users do not like the sound of their own voice as it can sound loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with of all other sounds for the most pleasant, natural listening experience.
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Which rechargeability technology does Styletto Connect have and which advantages does it offer?
Styletto Connect has lithium-ion rechargeability technology, which is heavily used in various big industries like consumer electronics, automobile, etc.
Lithium-ion is currently the best rechargeability solution in hearing aid industry due to its:
- Longer daily runtime,
- Longer overall lifetime,
- Shorter charging time (together with a fast charging option), and
- High usability/convenience for the user.
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What is the battery runtime of Styletto Connect?
Fully charged Styletto hearing aids provide:
- up to 19 hours daily runtime without streaming; and
- up to 16 hours daily runtime with 5 hours direct streaming.
The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after two years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more about lithium-ion batteries -
How long does it take to fully charge Styletto Connect hearing aids?
Full charge takes approximately three hours.
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Is there a possibility of faster charging if I do not have time to wait for a full charge?
With “charging-on-the-go” provided by our ultra-slim portable charging case, charging is possible anywhere, free from plugs or cables. And only 30 minutes charging allows our wearers:
- up to five hours additional regular use (without streaming); or
- up to three hours additional streaming time
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How long does the battery of the portable charging case hold?
The Styletto Connect charging case allows three full charges of your hearing aids “on the go”. This delivers an astounding four days* of user autonomy.
*based on 16 hours daily wearing time including 5 hours of direct streaming
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What are the user control elements of Styletto Connect?
Styletto Connect has no onboard controls. It is remotely controllable via the myControl App or via miniPocket accessory.
FAQs
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For which levels of hearing loss is Styletto suitable?
Styletto is suitable for mild to moderate hearing loss.
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How can Styletto provide more natural hearing than competitors' devices?
Many hearing aid wearers do not like the sound of their own voice, because it seems loud and unnatural. Our revolutionary Own Voice Processing (OVP™) function provides you with a natural-sounding own voice combined with all other sounds for the most pleasant, comfortable listening experience.
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Which rechargeability technology does Styletto have and which advantages does it offer?
Styletto has lithium-ion rechargeability*, technology that is heavily used by various big industries like consumer electronics and automobile.
The lithium-ion battery is currently the best rechargeability solution in the hearing aid industry due to the following:
- Longer daily run time
- Longer overall lifetime
- Shorter charging time (together with a fast charging option)
- High usability/convenience for the wearer
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What is the daily run time of Styletto? How long does the battery hold?
Fully charged Styletto hearing aids provide up to 19 hours of daily run time.
The run time of all lithium-ion rechargeable batteries decreases over time. Under normal operating conditions, the Styletto battery will retain at least 80% of its initial capacity after 2 years of use (which corresponds to up to 16 hours daily run time). Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more about lithium-ion batteries -
How long does it take to fully charge Styletto hearing aids?
A full charge takes approximately 3 hours.
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Is there a possibility of faster charging if I do not have time to wait for a full charge?
With “charging-on-the-go” provided by our ultra-slim portable charging case, charging is possible anywhere, free of plugs or cables. And only 30 minutes charging time provides wearers with up to 5 hours additional usage.
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How long does the battery of the portable charging case hold its charge?
Styletto’s charging case allows three full charges of your hearing aids on the go. This delivers an impressive 4 days of user autonomy.
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What are the user control elements of Styletto?
Styletto has no on-board controls. It is remotely controllable via the touchControl App or miniPocket accessory.
Pure Charge&Go X FAQs
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For which levels of hearing loss is Pure Charge&Go suitable?
Pure Charge&Go is suitable for all levels of hearing loss (mild, moderate, severe or profound).
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How long does it take to fully charge Pure Charge&Go?
A full charge takes 3-4 hours.
Learn more about Lithium-ion batteries -
Is there a possibility of faster charging if I do not have time to wait fo a full charge?
Yes. Only 30 minutes charging allows you an up to 6 hours additional usage.
Learn more about Lithium-ion batteries -
What is the main advantage of lithium-ion battery compared to the other rechargeable solutions in the market?
Lithium-ion battery is currently the best rechargeability solution in the market mainly with its:
- Longer daily runtime,
- Longer overall lifetime,
- Shorter charging time (together with a fast charging option), and
- Higher convenience for the hearing aid wearer.
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What is the main benefit of wireless inductive charging offered by Pure Charge&Go?
Pure Charge&Go uniquely offers the revolutionary wireless inductive charging with the following benefits:
- Increased ease of use because exact placement of the device in the charger’s cradle is not required
- No electronic contacts that can collect dirt and debris
- Improved water, sweat and dust resistance
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How can Pure Charge&Go provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
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Can I stream phone calls and/or music directly into my Pure Charge&Go hearing aids?
Yes. With Pure Charge&Go, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory
Click here for the list of made-for-iPhone compatible Apple devices -
Can I stream from my TV into my Pure Charge&Go hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Pure Charge&Go hearing aids.
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What kind of control elements does Pure Charge&Go offer?
There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.
Pure Charge&Go Nx FAQs
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For which levels of hearing loss is Pure Charge&Go suitable?
Pure Charge&Go is suitable for all levels of hearing loss (mild, moderate, severe, or profound).
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What is the battery runtime of Pure Charge&Go?
– up to 21 hours daily runtime without streaming; and
– up to 19 hours daily runtime with 5 hours direct streaming.The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and
Learn more about lithium-ion batteries.
environmental conditions. -
How long does it take to fully charge Pure Charge&Go?
A full charge takes 3-4 hours.
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What is the main advantage of a lithium-ion power cell compared to the other rechargeable solutions in the market?
A lithium-ion battery is currently the best rechargeable solution in the market, offering the following advantages:
- Longer daily runtime,
- Longer overall lifetime,
- Shorter charging time (together with a fast charging option), and
- Higher convenience for the hearing aid wearer.
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What is the main benefit of wireless inductive charging offered by Pure Charge&Go?
Pure Charge&Go uniquely offers revolutionary wireless inductive charging along with the following benefits:
– Increased ease of use because exact placement of the device in the charger’s cradle is not required
– No electronic contacts that can collect dirt and debris
– Improved water, sweat, and dust resistance -
How can Pure Charge&Go provide more natural hearing than its competitors?
Many hearing aid wearers dislike the sound of their own voice, as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides a natural-sounding own voice combined with optimal perception of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Pure Charge&Go hearing aids?
Yes. With Pure Charge&Go, you can use direct audio streaming from iOS (Apple) devices that meet the “Made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops, and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
Click here for the list of Made-for-iPhone-compatible Apple devices -
Can I stream audio from my TV into my Pure Charge&Go hearing aids?
Yes. With our StreamLine TV accessory, you can stream audio from your TV directly into your Pure Charge&Go.
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What kind of control elements does Pure Charge&Go offer?
There is a push button on the device for onboard control. Additionally, it can also be controlled remotely via the myControl App, which is free to download onto your smartphone.
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Is there a possibility of faster charging if I do not have time to wait for a full charge?
Yes. Only 30 minutes charging allows you an up to 6 hours additional usage.
Click here to learn more about Lithium-ion batteries -
Pure 312 X FAQs
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For which levels of hearing loss is Pure 312 suitable?
Pure 312 is suitable for all levels of hearing loss (mild, moderate, severe or profound).
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How can Pure 312 provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Pure 312 hearing aids?
Yes. With Pure 312, you can use direct audio streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
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Can I stream from my TV into my Pure 312 hearing aids?
Yes. With our StreamLine TV accessory, you can stream from your TV directly into your Pure 312 hearing aids.
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What kind of control elements does Pure 312 offer?
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via the Signia app, which is freely downloadable onto your smartphone.
Pure 312 Nx FAQs
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For which levels of hearing loss is Pure 312 suitable?
Pure 312 is suitable for all levels of hearing loss (mild, moderate, severe, or profound).
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How does Pure 312 provide more natural hearing than its competitors?
Many hearing aid users dislike the sound of their own voice, as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural-sounding own voice combined with optimal perception of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Pure 312 hearing aids?
Yes. With Pure 312, you can use direct audio streaming from iOS (Apple) devices that meet the “Made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops, and other Bluetooth mobile devices) is made possible by our StreamLine Mic accessory.
Click here for the list of Made-for-iPhone-compatible Apple devices -
Can I stream audio from my TV into my Pure 312 hearing aids?
Yes. With our StreamLine TV accessory, you can stream audio from your TV directly into your Pure 312 hearing aids.
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What kind of control elements does Pure 312 offer?
There is a rocker switch on the device for onboard control. Additionally, it can be controlled remotely via our myControl App, which is free to download onto your smartphone.
Pure 10 Nx FAQs
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For which levels of hearing loss is Pure 10 suitable?
Pure 10 is suitable for a broad range of hearing losses (mild, moderate, and severe).
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Can I control my Pure 10 hearing aids remotely?
Yes. We offer direct and very convenient remote control of your Pure 10 hearing aids via our touchControl App, which is free to download onto your smartphone.
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I don't have a smartphone. Is there a remote control option for Pure 10 other than an app?
Yes. Our miniPocket accessory is a very convenient remote control.
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Can I hear better in noisy situations with Pure 10?
Thanks to its Speech Quality, the new Pure 10 enables you to hear speech clearly in all situations through sophisticated microphones and advanced noise suppression technology. This makes it easier for you to understand your conversation partner, even in very noisy environments like a restaurant or conference.
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Can I stream phone calls, music and/or TV directly into my Pure 10 hearing aids?
No. Pure 10 doesn’t support direct streaming.
Pure 13 Nx FAQs
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For which levels of hearing loss is Pure 13 suitable?
Pure 13 is suitable for all levels of hearing loss (mild, moderate, severe, or profound).
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Pure 312 is smaller than Pure 13. Why should I choose Pure 13?
If you use Bluetooth-connectivity functions (e.g., direct audio streaming) very frequently and battery life/wearing time is important to you, Pure 13 delivers up to seven days of wearing time with a single battery (based on a 16 hour day with six hours streaming). This is the longest streaming time in the market.
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How does Pure 13 provide more natural hearing than its competitors?
Many hearing aid wearers dislike the sound of their own voice, as it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural-sounding own voice combined with optimal perception of all other sounds for the most pleasant, natural listening experience.
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Can I stream phone calls and/or music directly into my Pure 13 hearing aids?
Yes. With Pure 13, you can use direct audio streaming from iOS (Apple) devices that meet the “Made-for-iPhone (MFi) hearing aids” standard. Audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops, and other Bluetooth mobile devices) is made possible by our StreamLine Mic accessory.
Click here for the list of Made-for-iPhone-compatible Apple devices -
Can I stream audio from my TV into my Pure 13 hearing aids?
Yes. With our StreamLine TV accessory, you can stream audio from your TV directly into your Pure 13 hearing aids.
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What kind of control elements does Pure 13 offer?
There is a rocker switch on the device for onboard control. Additionally, it can be controlled remotely via our myControl App, which is free to download onto your smartphone.
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Can I use a telecoil with Pure 13?
Yes. Telecoil is an optional feature of the Pure 13. Additionally, you can order a telecoil in any color available for Pure 13 (i.e. without any color limitation).
CROS Pure Charge&Go Nx FAQs
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Which hearing devices is the CROS Pure Charge&Go Nx compatible with?
The CROS Pure Charge&Go Nx is compatible with the following hearing devices:
- Pure Charge&Go Nx 7/5/3 Nx
- Motion Charge&Go Nx 7/5/3 Nx
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Can I use direct streaming of phone calls and/or music when I have a CROS Pure Charge&Go Nx device?
Yes. CROS Pure Charge&Go Nx is compatible with the Signia Nx hearing devices, mentioned in the FAQ above, which support:
- direct streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard, and
- audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory.
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Can I use direct streaming from my TV when I have a CROS Pure Charge&Go Nx device?
Yes. CROS Pure Charge&Go Nx is compatible to the Signia Nx hearing devices, mentioned in the FAQ above, which support audio streaming from your TV via our StreamLine TV accessory.
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How can CROS Pure Charge&Go Nx provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice as it sounds loud and unnatural. Our revolutionary OVP™ (Own Voice Processing) function provides you with a natural sounding own voice combined with optimal hearing of all other sounds for the most pleasant, natural listening experience.*
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What is the battery runtime of CROS Pure Charge&Go?
A fully charged CROS Pure Charge&Go device provides up to 21 hours daily runtime.
The runtime of all lithium-ion rechargeable batteries reduces over time. The estimates are based on fresh lithium-ion rechargeable battery capacity. Under normal operating conditions, the battery will retain up to 80% of its initial capacity after 2 years of use. Please note that battery performance will vary depending on individual usage patterns and environmental conditions.
Please click here to learn more about Lithium-ion batteries -
How long does it take to fully charge CROS Pure Charge&Go?
Full charge takes 3-4 hours.
Please click here to learn more about Lithium-ion batteries -
Is there a possibility of faster charging if I do not have time to wait for a full charge?
Yes. Only 30 minutes charging allows up to 6 hours additional usage.
Please click here to learn more about Lithium-ion batteries
CROS Pure 312 Nx FAQs
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Which hearing devices is CROS Pure 312 Nx compatible with?
The CROS Pure 312 Nx is compatible with the following hearing devices:
– Pure 312 Nx
– Pure 13 Nx
– Pure Charge&Go Nx 7/5/3 Nx
– Motion 13 Nx
– Motion 13P Nx– Motion Charge&Go Nx 7/5/3 Nx
– Insio Nx ITC/ITE 7/5/3 Nx -
Can I use direct streaming of phone calls and/or music when I have a CROS Pure 312 Nx device?
Yes. CROS Pure 312 Nx is compatible to the Signia Nx hearing devices, mentioned in the FAQ above, which support:
Click here for the list of Made-for-iPhone compatible Apple devices
– direct streaming from iOS (Apple) devices with “made-for-iPhone (MFi) hearing aids” standard
– audio streaming from other mobile devices (Android smartphones, older Apple devices, PCs, laptops and other Bluetooth mobile devices) is possible via our StreamLine Mic accessory. -
Can I use direct streaming from my TV when I have a CROS Pure 312 Nx device?
Yes. CROS Pure 312 Nx is compatible to the Signia Nx hearing devices (mentioned in the FAQ above) which support audio streaming from your TV via our StreamLine TV accessory.
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How can CROS Pure 312 Nx provide a more natural hearing than its competitors?
Many hearing aid users do not like the sound of their own voice through their hearing aids because it sounds loud and unnatural. Our revolutionary OVP (Own Voice Processing) function provides you with a natural-sounding own voice combined with optimal perception of all other sounds for the most pleasant, natural listening experience.
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What kind of control elements does CROS Pure 312 Nx offer?
There is a rocker switch on the device for onboard control. Additionally, it can also be controlled remotely via the myControl App, which is free to download onto your smartphone.
*OVP (Own Voice Processing) is available for Bi-Cros fittings only.