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With your Signia hearing aids, you can experience even more than excellent hearing aid technology. You’ll also enjoy the gold standard in support through guided assistance, personal progress monitoring, and live communication with your hearing care professional via CareChat™ (text message, phone call, or video call), wherever you are.

With your Signia hearing aids, you can experience even more than excellent hearing aid technology. You’ll also enjoy the gold standard in support through guided assistance, personal progress monitoring, and live communication with your hearing care professional via CareChat™ (text message, phone call, or video call), wherever you are.

The hearing care professional in your pocket.

The myHearing™ App is your tool to connect with your hearing care professional, get to know and evaluate your hearing aids, and receive immediate assistance to adjust your hearing aid settings without leaving your home.

In as little as 10 minutes a day, the myHearing App helps you:

  • Learn about your hearing aids so you become familiar with them more quickly.
  • Provide feedback on your experience for better individualization.
  • Communicate with your hearing care professional in real-time via CareChat so they can adjust your hearing aids remotely as needed.
The myHearing™ App is your tool to connect with your hearing care professional, get to know and evaluate your hearing aids, and receive immediate assistance to adjust your hearing aid settings without leaving your home.

My Hearing Success: Get the best out of your hearing system.

  • Rate your new hearing aids’ performance across a range of tasks to make sure they work for you.
  • Let your hearing care professional see your feedback to optimize the settings.
  • Learn at your own pace via the myHearing App so you get the most out of your new hearing aids.

My Hearing Aids: Address minor issues with ease.

  • Make minor adjustments to essential functions, such as volume and programs, when needed.
  • Find answers to the most common questions easily within the myHearing App. All answers are specific to your type of hearing aid.

My Hearing Care Professional: Get help immediately wherever you are.

  • Got a question? Need advice? Simply contact your hearing care professional and ask them for a good time to chat, and they will get back to you.
  • Access the best service anywhere with the hearing care professional at your fingertips.

How to handle the myHearing App

Watch how the myHearing app helps

The myHearing app helps a Hearing Care Professional deliver superior service to his hearing aid patients

Download myHearing App

The myHearing App is available as a free download for both iOS and Android devices via the App Store® or Google Play™. Your Hearing Care Professional will typically help you download and install the app at the clinic so it is ready for use.

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myHearing App FAQs

Download the myHearing App Brochure

myHearing App smartphone compatibility:

The myHearing app works for all Android smartphones (Android 4.4 and newer) and iPhones (iOS version 8 and newer).

For optimal Android app stability we recommend the following mobile phones:

 Android Whitelist myControl
  • Samsung Galaxy S9 (Android 8.0 or higher)
    • SM-G960F
    • SM-G960U1
  • Samsung Galaxy S8 (Android 7.0 or higher)
    • SM-G950F
    • SM-G950U1
  • Samsung Galaxy Note 8 (Android 7.1.1 or higher)
    • SM-N950U1
  • Samsung Galaxy S7 (Android 7.0 or higher)
    • SM-G930FD
    • SM-G930V
  • Samsung Galaxy S7 Edge (Android 7.0 or higher)
    • SM-G935F
  • Samsung Galaxy S6 (Android 6.0.1 or higher)
    • SM-G920I
  • Samsung Galaxy S6 Edge (Android 7.0 or higher)
    • SM-G925F
  • Samsung Galaxy S5 (Android 6.0.1 or higher)
    • SM-G900F
    • SM-G900V
  • Samsung Galaxy A5 (Android 8.0 or higher)
    • SM-A520F
  • Samsung Galaxy A3 (Android 8.0 or higher)
    • SM-A320FL
  • Google Pixel 3 (Android 9.0 or higher)
    • All models
  • Google Pixel 2 (Android 9.0 or higher)
    • All models
  • Google Pixel (Android 7.1.2 or higher)
    • All models
  • Google Pixel XL (Android 9.0 or higher)
    • All models
  • HTC 10 (Android 6.0.1 or higher)
    • All models
  • Huawei Nexus 6P (Android 8.0 or higher)
    • Nexus 6P
  • LG Nexus 5X (Android 6.0.1 or higher)
    • Nexus 5X
  • OnePlus 6 (Android 8.1.0 or higher)
    • A6003

New phones may be added to this list.

Sivantos does not access any personal patient information (“Patient Data”) collected through the use of the Sivantos GmbH, Signia TeleCare app. Sivantos aggregates and anonymizes the Patient Data and maintains such Patient Data in compliance with its data privacy policy and in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Patient Data is encrypted and stored on servers of a third party certified to handle personal and sensitive patient data. Sivantos does not access any Patient Data collected through the use of the Sivantos GmbH, Signia TeleCare app, unless required by law or otherwise.